Showing posts with label OCAD. Show all posts
Showing posts with label OCAD. Show all posts

Friday, June 23, 2017

Ethnographic Experiential Futures

We shape our images of the future, and meanwhile they shape us.

A Field Guide to Ethnographic Experiential Futures, version 1.1, June 02017 (pdf)


(Update 03june19: This post and framework have attracted quite a bit of interest over the past couple of years. We've now published a peer-reviewed academic article, in open access, laying out EXF in the Journal of Futures Studies special double issue on Design and Futures. That full piece is available in pdf here.)

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At the Design Develop Transform conference in Belgium last week, design researcher/futurist Kelly Kornet and I presented this framework we've been developing on and off for a couple of years.

Ethnographic Experiential Futures, or EXF, is a design-driven, hybrid approach to foresight aimed at increasing the accessibility, variety and depth of available images of the future.

It puts together two modes of futures research and practice which have grown up separately, for the most part, but which have complementary goals, and turn out to pair quite well.

Ethnographic futures research, EFR, is a protocol for surfacing and documenting existing images of the future. (Our starting point was the late Stanford anthropologist Robert Textor's formal EFR interview process, an overlooked contribution to futures literature which should be much more widely used.) Experiential futures, XF, is a family of approaches for vivid multisensory, transmedia, and diegetic representations of images of the future (a focus of mine for the past decade).

Put another way, ethnographic futures is more descriptive; looking for what's present but often hidden in people's heads. Experiential futures is more creative; rendering these notional possibilities visible, tangible, immersive and interactive, externalising and concretising representations of them for closer inspection and deeper discussion.

EXF offers a way to take the invisible and make it senseable.


We've suggested a series of steps for an EXF process:
1. MAP: Inquire into and record people's actual or existing images of the future (e.g. possible; probable; preferred; a combination).
2. MULTIPLY: Generate alternative images (scenarios) to challenge or extend existing thinking (optional step, but recommended).
3. MEDIATE: Translate these ideas about the future/s into experiences: tangible, immersive, visual or interactive representations.†
4. MOUNT: Stage experiential scenario/s to encounter for the original subject/s, or others (or both).
5. MAP: Inquire into and record responses to the experiential scenario/s.

The Field Guide explains the logic and highlights some of the main design choices available at each juncture.

Instead of starting from theory, this step-by-step process has been derived from already completed projects, carried out over a number of years, which turned out to have much the same structure under the hood. In our conference presentation we reviewed four project precedents dating back to 02007. While demonstrating very different goals, outcomes and contexts, they basically describe the same research arc.

A full article is forthcoming, which will include more detail to situate this work in the landscape of futures ethnography and experiential practice, including related methods and projects. However, since the one-pager refers to the specific projects from which we distilled or abstracted this framework, for reference those are briefly outlined below:

Candy and Dunagan, Foundfutures: Chinatown, 02007.

About ten years ago, Jake Dunagan and I started experimenting with the deployment of experiential futures in unscripted environments. We would send postcards from the future to the home addresses of community leaders around Hawaii, and 'droplift' future artifacts in local shops for people to stumble across during their lunch break, for example. However our most ambitious early guerrilla futures project aimed to be more systematic; more rooted in place and history. In Honolulu's Chinatown neighbourhood, we interviewed a range of residents and business-owners, and then devised a culture- and site-specific scenario set, incorporating a combination of future possibilities as described to us, and new ones calculated to resonate with what we had heard. With collaborators we created a set of experiential scenarios, producing a cross-section of fragments from each hypothetical future history, and installing these in the streets. Responses were captured via direct observation, at a free community futures workshop, and in the press.

Artwork by Matthew Jensen / Photo by Stuart Candy

Artwork by Mark Guillermo / Photo by Matthew Stits

Kornet, Causing an Effect, 02015.

For Kelly Kornet's culminating research project at OCAD University (which design professor Helen Kerr and I supervised), she spoke to several lifelong environmental activists, living in heavily polluted industrial areas, about the future hopes and fears motivating their efforts. She generated written scenarios based on these (using Textor's EFR interview format), then created a physical exhibition comprising artifacts from the futures that the research participants had described, and subsequently spoke with them again to capture responses to how their own private imaginaries had been brought to life. The project, which won a student award from the Association of Professional Futurists, is available in pdf here.


Designs & photos by Kelly Kornet 

Situation Lab/Extrapolation Factory, 1-888-FUTURES, 02015.

Jeff Watson and I (Situation Lab), together with Elliott Montgomery and Chris Woebken (Extrapolation Factory) designed and staged a series of design jams in 02014-15 called 'Futurematic'. The third of these, held at the University of Southern California, invited anyone interested, across North America, to call a toll-free number and record their future dream in a voicemail. On the day of the event, we had participants retrieve these voicemails, then create a "future present" –– a tangible artifact distilling (or, as Chris would put it, 'tangibilising') each dream. The maker/s then recorded a video about their making process and the correspondence between the artifact and the dream that inspired it, and boxed up the future present to send to whatever postal address had been left with the original voicemail. Thereafter, on social media, recipients responded to the future presents they opened up. The project is detailed here, and was covered by Core77 and Business Insider among others. Artifact documentation and videos are archived at 1888futures.com.

Photo by Stuart Candy

Photo courtesy Extrapolation Factory & Situation Lab

Greyson, Making the Futures Present, 02017.

Designer and interactive narrative professor Maggie Greyson, for her final MDes project at OCAD, created a "personal experiential futures" process. (Social entrepreneur Sarah Schulman and I supervised.) Maggie interviewed research participants, using Textor/EFR, about a range of futures they could imagine facing on a 20-year time horizon –– positive, negative, expected, and also unexpected. The 'unexpected' future is not a usual part of EFR, which traditionally has a strict descriptive intent; this was a deliberate addition to expand participants' thinking (see Step 3, 'Multiply'). She then worked with them to co-create rapid prototypes of artifacts from those futures, and went on to develop higher-resolution artifacts as a basis for deeper conversation in the next session. The project can be found in pdf here.


Photos by Maggie Greyson

Whether your aim is to dive deeper into the images of the future in a culture to which you belong (even your own personal 'futurescape'), or to facilitate a process for a client organisation, or to partner with a community group historically marginalised from meaningful futures conversations, the framework is intended to be capable of being customised and put to diverse uses.

As we noted in the conference presentation, purposes of projects to date have spanned the educational, documentary, activist, personal, and playful; and could readily be extended or adapted to the organisational, governmental, and cultural.π

EXF may be applied at the scale of a short workshop or design jam, up to a multi-year large-scale process involving thousands of people or more. It may be used as scaffolding for a robust, imaginative strategic conversation within a company, or as the basis for a public, guerrilla futures intervention at election time, or as a quasi-therapeutic support structure for examining an individual's options in life.

Most futures research is not as disciplined as it could be in its inquiry into how people currently think about and conceptualise futures: Ethnographic futures research can help with that. Meanwhile, most communicative or scenario-sharing interventions are likely not sufficiently vibrant to change or expand how people think: Experiential futures practice can help with that.

Putting them together entails bridging the descriptive and the creative (and potentially, though not necessarily, the normative).

Our hope is to make this work a bit easier and more common, by providing a flexible framework that has served diverse purposes before and could be put to many other uses.

Also, we note that this arc of activities, which in the original projects may have appeared linear, can be usefully recognised and imagined instead as circular. The first and last steps are the same. In principle, then, EXF could be used, where appropriate, in an ongoing, cyclical fashion.§

We've received a number of requests for a pdf of the draft Field Guide to Ethnographic Experiential Futures: you can download it right here.

We invite you play with this structure and share your variations, innovations and results!

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Notes:
[†] Those new to experiential futures may find this recent peer-reviewed article published in Futures journal useful. There's an abridged overview for the especially time-pressed (downloadable pdf). The Experiential Futures Ladder, to help carry out Step 3, Mediate, is described there too.
[π] The Adopt-a-vision experiential futures class project recently outlined at this blog could very easily be tweaked towards an EXF cycle –– and the resemblance is not pure coincidental; it emerges from some of the same thinking.
[§] The insight that an ethnographic, grounded-in-place futures process could be usefully developed as a generic method owes an enormous amount to over a decade of conversation and collaboration with Jake Dunagan (whose background includes an MA in visual anthropology). Early in 02016 we developed a project proposal called 'Nextloop', which aimed to offer "a next step in a much-needed renovation of the conditions for public imagination. We wish to use this opportunity to demonstrate how forward-looking design research, pairing ethnography with tangible speculation, can enrich individual and collective consideration of our social, cultural and technical choices. We intend to close certain loops too often left open – bringing potential downstream consequences powerfully and concretely into awareness today, and to bring in certain other loops – diverse public involvement in those same discussions – too often left out."


Related:
> Adopt-a-vision (report from a recent XF class)
> 1-888-FUTURES (speculative design jam event overview)
> Foundfutures: Chinatown (XF /guerrilla futures project overview)
> Build Your Own Time Machine (classroom activity instructions)
> The Thing From The Future (card game)
> The Futures of Everyday Life (doctoral dissertation)

Tuesday, February 28, 2017

Adopt-a-vision: WikiLeaks edition

Could this be the future of WikiLeaks?


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Many organisations claim some larger purpose, although not that many offer a specific vision for the future they wish to bring into existence. As it turns out, even fewer make explicit such visions as they purport to follow by actually showing how the world could look, feel or work differently if they succeeded.

One technique I've developed for teaching experiential futures practice in recent years is to have students identify and adopt an existing vision –– as publicly stated, when available, or inferred, when it's not –– of an organisation they deem worthy of closer attention. The students can then draw on the whole range of experiential futures approaches and their cognates (strategic foresight, transmedia storytelling, design fiction, live action roleplaying) to bring that vision to life in the present, while in a sense reflecting the organisation's aspirations and assumptions back to it in a more detailed form.*

This is a way to interrogate existing futures discourse with greater rigour, and to prepare to hold our own investigations to a deeper level of consideration. As a side effect, it can also produce materials that a wider audience may find useful.

Adopt-a-vision: think of it as a sort of guerrilla consulting engagement; a service to the public imaginary; a contribution to the future as a commons.

Last year, a team in my Experiential Futures course adopted a vision for WikiLeaks and devised a guerrilla futures project around it, set a generation from today.

Check out the project video (1 1/2 mins):


The group that made this comprised five graduate students hailing from the Inclusive Design and Strategic Foresight programs at OCAD: Abid Virani, Anna Colagrossi, Chad Lesch, Courtney Cooper and Laura Mills. They lay out the story below (edited statements from project documentation).

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Where did the future scenario driving the project come from?

Our final challenge was to select a vision of the future to materialise and enact for unsuspecting passersby [in downtown Toronto]. We thought about topics from ethical supply chains to creative commons, open source to democracy and accountability.

We tried to articulate the vision of Anonymous, but it was challenging to nail down a vision for such a decentralised and varied group.

In the end, we settled on WikiLeaks because we share the belief that transparency can help the public make better decisions and hold organisations and governments accountable for their actions. We chose 02040 as our time horizon.

What future vision did you uncover for WikiLeaks?

In this preferred future, people expect transparency from their governments, corporations and NGOs. Technology is ubiquitous and the public is highly educated and informed. People realise the power of their spending habits and wield that power to stand up against corruption and exploitation.

How did you arrive at a concrete situation from there?

Once we had a clear scenario in mind, we scouted locations. We noticed many empty storefronts and were inspired by the DineSafe signs on all the restaurants, then brainstormed how the role of WikiLeaks could develop and how companies might signal their transparency in the future.

We imagined that a transparency agency might emerge that would issue a well-known certification similar to Organic or Free Trade. We decided to call this organisation WikiAudits.

For the live portion, we decided to film a WikiAudits representative being interviewed by a local news station. The scene started with a WikiAudits Representative hanging a closure notice on a storefront and a news crew arriving for an interview. Our hope was to spark the curiosity of bystanders and engage them in a conversation about transparency and corruption.

How did things go on the day?

The day of the intervention was much colder than expected. We met at 10am and set up our home base at Little Nicky’s [a café near campus]. We spent the majority of the day filming and performed the intervention three times.

The biggest challenge was attracting attention. The biggest takeaway was that creating an experience in an open setting requires very compelling signals to provoke participation. What can often be missed in an open setting is an activation (a prompt, if you will) that can transport the participant into your designated future.

Despite some of the setbacks, we feel we built a well thought out and executed experience.

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I was recently in contact with the group's videographer, Abid Virani, who observes that the scenario they developed, six months before the U.S. presidential election, is eerily on track –– starting with the footage incorporated into their video of the Boston Globe's monitory "front page from the future" set in April 02017. (This was an unusually creative attempt on that newspaper's part to warn of the possible adverse consequences of a Trump win, published in April 02016.)

"The newspaper depiction of deportations from America, riots amongst increased policing and gold curtains all look plausible for Sunday, April 9th, 2017," says Abid. But it's not all grim: "The idea of WikiAudits was plausible to us as well and the entire project reflects what I now see as an optimistic outlook of the future."

Turning to the lessons of the project more broadly, he adds: "The mere act of considering a possible future and documenting it allows us to understand the present with greater nuance, and it can inform us of how to navigate forward."

"There is no shortage of possible futures, but I suspect there is a shortage of energy put towards imagining them."

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In a sense, Adopt-a-vision is an effort to generate and channel some of that missing creative energy towards public imagination.

It also seems to be a relative of political activist duo The Yes Men's signature move, Identity correction, described by Yes Man Andy Bichlbaum as "exposing an entity’s inner workings to public scrutiny". A key property that Adopt-a-vision has in common with Identity correction is a kind of ventriloquism; a tactic of assuming the mantle of an organisation, speaking in its voice.

But there are differences too. Identity correction often (not always) draws its potency from statements being mistakenly identified as coming from the target organisation. For Adopt-a-vision, the target org's public persona and statements are just a starting point; the intervention need not be taken to be authoritative in order to resonate.

A form of culture jamming, Identity correction has a critical agenda at heart, being usually applied to "some entity running amok". This can be immensely valuable, and some of my favourite guerrilla projects do precisely that (the Yes Men's New York Times Special Edition is a beautiful, multifaceted example; and their Dow Chemical intervention on BBC World in 02004 is simply staggering).**

Adopt-a-vision is not necessarily critical in the sense of requiring an entity running amok, or jamming in the sense of subversive. The approach is flexible: you might choose an organisation that worries you, or one with an agenda you wholeheartedly share. The point is not necessarily to propagandise for or against, but rather to use designed objects, performance, and film to ramify that entity's preferred future into a more granular hypothetical to think and feel with. In this way, you can aim for even greater depth of exploration of a future vision than the organisation itself might offer.

None of this, of course, guarantees any particular outcome. The ingenious future fragment created by Abid and colleagues, portraying a WikiLeaks spinoff that works locally to make companies ethically transparent at street level, may or may not be a likely trajectory.

But whereas a tactic like Identity correction is about revealing what is true, Adopt-a-vision is about probing what is possible. It's not a matter of prediction –– it's a matter of thinking through the possibility space by generating more detailed reference points within it, to see where those in turn could lead.

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My thanks to Abid, Anna, Chad, Courtney and Laura for their work on this, and courage to vision adopters and future explorers everywhere.

* For more on using experiential futures to "hand an audience's assumptions back to them", see The Futures of Everyday Life, p. 103, note 224.
** For more on culture jamming and guerrilla futures projects, see TFOEL Chapter 5.

Related:
> Impacting the Social